Tech

How To Use Artificial Intelligence (AI) For Your Small Business

Using Artificial Intelligence (AI) for businesses is now becoming a norm for big businesses.  For small businesses,  however, using AI is quite a challenge for small business owners to understand and to invest in.  Now in 2020, small businesses no longer need to be sidelined from using AI.

How AI Helps Businesses

Using AI can improve business productivity, and ultimately, profits. AI can help to increase customer experience , including personalizing customers’ experiences, increase employee productivity, automate work processes, and help with repetitive business processes.

What Exactly Is AI?

AI is artificial intelligence in computer systems and is a simulation of human intelligence, and can demonstrate behaviors such as learning, planning, reasoning, problem-solving, knowledge representation, and manipulation.

For ordinary people, tech gadget users use AI in their phones such as Siri, Google Assistant, and Alexa.

Types of AI

AI can be used in busineses for four main purposes:

1. Predictive Analytics

Wouldn’t it be great if we know the future?  Predictive analytics tries to achieve that by using a combination of machine learning, historical data and other processes to predict future outcomes. Using predictive analytics to take advantage of patterns and trends, companies can improve their advertising, sales product items and more.

2. Anomaly Detection

Anomaly detection is used to find problems before they happen, by viewing datasets that are abnormal from historical and present data. Most anomaly detection AI now is used to detect fraudulent transactions in retail and e-commerce.

3. AI For CyberSecurity

AI is used in cybersecurity to detect threats, viruses in technology so that businesses will not have any disruption in their digital work.

4. User-Friendly Platforms

AI is now used to help onboarding new customers and users to a new digital platform, website, mobile app and more.

AI Tools For Small Businesses

AI may sound intimidating to the average person, including a small business owner, because it is a new, complex technology that requires high investment. Thanks to the SaaS business model (software as a service), AI technology is now within reach to the average small business owner.

Here are some AI tools that can be used to help your business:

AI For Sales Chat

If your company uses messaging systems, such as Facebook Messenger, or even WhatsApp, to chat with your customers and potential customers, then you might want to try Liveperson.com .

Liveperson is a chatbot that can integrate many different messaging platforms into their AI systems. Where 67% of customers now expect a reply within 10 minutes of a message, the AI chatbot is a good investment to have.

Prices start from USD 40 per user per month.

Your Details are Our AMANAH
Get our weekly newsletter

Personalizing Web Content

You can now personalize your content depending on who visits with RightMessage. For example, an accountant visiting your website from a search engine will see different content from a student visiting your website from Facebook. This will help personalize their experience and will be able to offer lead magnets that are relevant to their interests and intent.

Prices start from USD 29 per month.

Predictive Analytics For Your Business

Would you like to know about the future of your business? Your business can now be proactive instead of just being reactive. Now predictive analytics is available to small businesses as well.  Qlik collects all the businesses’ data sets and analyzes them with AI.

Essentially, predictive analytics now helps management makes better decisions, based on data.

Prices start from USD 30 per user per month.

AI For Your Masjid Or Islamic Event

Collabdeen mobile app also uses AI for masjids and Islamic organizations to promote their events to their congregation.  The founder, Fateh Ali, spoke with us earlier on why and how he started the tech startup

Price is free.

Conclusion

If you have the budget for using AI, don’t miss the boat on using AI to boost your business.

 

 

 

Recent Posts

Qatar Hadith Murals Introduces Islam to FIFA World Cup Visitors

Qatar has placed several murals in public spaces bearing Prophet Muhammad’s sayings, written in English and Arabic, to welcome incoming… Read More

November 10, 2022

Tapping into the Lucrative Muslim Market by Making the Haram into Halal

The global Islamic and halal markets is said to be worth USD2 trillion dollars where Muslims around the world spent… Read More

November 1, 2022

MDEC Launches My Digital Maker Fair 2022 in Malaysia

CYBERJAYA, 19 OCTOBER  2022 – Returning for its sixth year, Malaysia Digital Economy Corporation (MDEC), the nation’s lead digital economy… Read More

October 20, 2022

Towards a Unified Halal Certification with OIC SMIIC Halal Standards

The halal industry is growing rapidly, but it has not reached its full potential. While there are increasing demands for… Read More

October 14, 2022

Saudi Arabia launches Nusuk, a digital platform for visitors with info on umrah visa and holy sites

Saudi Arabia's Ministry of Hajj and Umrah announced the launch of Nusuk (nusuk.sa), the official Saudi integrated digital platform that… Read More

September 27, 2022

MIHAS 2022 Halal Trade Exhibition Theme on Diversifying Halal Potential

The Malaysia International Halal Showcase (MIHAS) is held on the 7th to the 9th of September, 2022 in Kuala Lumpur.… Read More

September 9, 2022